Shipping policy
Shipping Policy
Last updated: August 21, 2026
Operated by: PZMO
Email: pzmo.official@gmail.com
Processing Time
All PZMO products are made-to-order through a Print-on-Demand (POD) process.
Orders are typically processed and dispatched within 2–5 business days after payment confirmation. Production times may vary depending on product type, order volume, and seasonal demand.
Shipping Time
Estimated delivery time consists of fulfillment plus carrier transit time.
- Fulfillment: typically 2–5 business days
- United States standard transit: typically an additional 3–4 business days after fulfillment
- International standard transit: typically an additional 5–20 business days after fulfillment
Delivery times vary by destination, fulfillment location, product availability, customs, and carrier conditions. The order-specific delivery estimate shown at checkout is the primary estimate for your order. All processing and delivery times are estimates only and are not guaranteed.
Shipping Costs
The following estimated Printful standard flat rates apply to the AS Colour 5161 hoodies currently sold by PZMO. All amounts are in USD.
| Region | First product | Each additional product |
|---|---|---|
| United States | $8.49 | +$2.50 |
| Europe (EU) | $6.99 | +$2.40 |
| United Kingdom | $6.99 | +$2.40 |
| EFTA States | $10.99 | +$2.20 |
| Canada | $10.19 | +$2.35 |
| Australia / New Zealand | $11.99 | +$2.25 |
| Japan | $7.59 | +$2.60 |
| Brazil | $16.99 | +$8.00 |
| South Korea / Rest of World | $16.99 | +$8.00 |
How additional-item shipping is calculated
For multiple products in the same shipping category, the first-product rate applies once and the additional-product rate applies to each extra item.
Products shipped separately or from different shipping categories may incur separate first-product shipping charges. The exact shipping charge is calculated and displayed at checkout before payment.
Shipping rates are based on Printful's current standard rates and may change when Printful or its carriers update their pricing. The amount shown at checkout is the final shipping charge for the order.
Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.
Customers are responsible for monitoring shipment progress using the provided tracking information.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other local charges upon arrival in the destination country.
These fees are determined solely by the destination country's customs authority and are the sole responsibility of the customer. PZMO has no control over these charges and cannot predict their amount in advance.
Please contact your local customs office for more information before placing an order if you have concerns about potential import fees.
PZMO is not responsible for any customs-related delays or additional charges imposed by local authorities. Orders refused at customs or abandoned due to unpaid duties are not eligible for a refund.
Delivery Delays
Delivery times may be affected by:
- Customs clearance procedures
- Public holidays
- Severe weather conditions
- Carrier service disruptions
- Other circumstances beyond our reasonable control
PZMO is not liable for delays caused by third-party logistics providers or customs authorities.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
PZMO is not responsible for lost, delayed, or undeliverable shipments resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date or expected delivery date.
We may request photographs or supporting documentation in order to investigate the issue and determine an appropriate resolution.
Contact
PZMO
Representative: KANGHYOUN LEE
Email: pzmo.official@gmail.com
Business Address:
401-J806, 4F, 79 Gimpohangang 9-ro
Gimpo-si, Gyeonggi-do
Republic of Korea